Effective Date: [2/2/2026]
Welcome to 14 Jewels Creative. These Terms and Conditions govern your use of our website www.14jewelscreative.com and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these terms.
1. General Information
14 Jewels Creative provides creative jewellery and related products through its website. By using this website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or guardian.
2. Products & Services
- All products listed on the website are subject to availability.
- We reserve the right to discontinue or modify products without prior notice.
- Since many of our products are handcrafted, slight variations in color, design, and finish may occur.
3. Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
- Prices are subject to change without prior notice.
- We reserve the right to refuse or cancel any order due to incorrect pricing or payment issues.
- Payments must be completed through the approved payment methods available on the website.
4. Order Acceptance & Cancellation
- Once an order is placed, you will receive an order confirmation.
- 14 Jewels Creative reserves the right to cancel any order due to product unavailability, pricing errors, or suspicious activity.
- Customers may request cancellation before the order is shipped.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location and courier services.
- We are not responsible for delays caused by courier companies, natural disasters, or unforeseen circumstances.
- Customers must provide accurate shipping details. We are not responsible for delivery failures due to incorrect address details.
6. Returns & Refunds
- Returns and refunds are subject to our Return & Refund Policy.
- Products must be returned in original condition with packaging and invoice.
- Customized or personalized products may not be eligible for return unless damaged or defective.
7. Intellectual Property
All website content including product designs, logos, images, text, and graphics are the property of 14 Jewels Creative and protected under intellectual property laws. Unauthorized copying, reproduction, or distribution is strictly prohibited.
8. User Conduct
You agree not to:
- Use the website for illegal or unauthorized purposes.
- Attempt to hack, damage, or disrupt website operations.
- Provide false or misleading information.
9. Limitation of Liability
14 Jewels Creative shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- Use or inability to use our website
- Product misuse or mishandling
- Delays or service interruptions
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect customer information.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
13. Contact Information
For any queries related to these Terms & Conditions, you may contact us at:
📧 Email: [info@14jewelscreative.com]
🌐 Website: www.14jewelscreative.com